E-Commerce

(ECOM)

A complete multi-channel commerce platform with 8 integrated submodules. Manage storefronts, product catalogs, shopping carts, checkout flows, promotions, payment orchestration, customer experience, and analytics — supporting B2C, B2B, marketplace, mobile, and kiosk channels.

Storefronts Catalog Cart Checkout Promotions Payments Reviews Analytics

Key Features

Everything you need to run a world-class commerce operation across every channel.

Multi-Channel Architecture

Every interaction scoped to a channel — B2C, B2B, Marketplace, Mobile App, or Kiosk. Each with its own currency, locale, and catalog rules.

Storefront Management

Multiple storefronts per channel, each with its own domain, theme configuration, SEO settings, and navigation menus.

Smart Catalog

Performant catalog browsing with full-text search, faceted filtering, category navigation, and real-time stock availability.

Promotions Engine

Percentage discounts, fixed amounts, BOGO offers. Coupon management, stacking rules, scheduling, and segment-based targeting.

Payment Orchestration

Payment intent creation, authorization, capture, void, and refund. Multi-method support with PCI compliance and fraud detection integration.

Analytics Dashboard

Sales metrics, conversion funnels, cart abandonment analysis, product performance, customer lifetime value, and cohort analysis.

8 Commerce Submodules

End-to-end e-commerce capabilities, each independently configurable.

STORE

Storefront & Channels

Channel and storefront CRUD. Theme configuration, domain routing, SEO, navigation menus, and feature flags per storefront.

CATALOG

Catalog Browsing

Denormalized search index for sub-second response. Full-text search, faceted filters, sort options, and recently viewed tracking.

CART

Shopping Cart

Cart management with session or customer persistence. Bulk operations, cart sharing, wishlists, and abandonment tracking.

CHECKOUT

Checkout Session

Multi-step checkout with address validation, shipping selection, tax estimation, payment selection, and guest checkout support.

PROMO

Promotions

Discount rules, coupon codes, multi-promotion stacking, scheduling, and applicability logic based on cart value, product, or customer segment.

PAY

Payment Orchestration

Payment intent lifecycle. Multi-method support (card, PayPal, etc.). Authorization, capture, void, refund. PCI token management.

CUST

Customer Experience

Product reviews and ratings, wishlist management, recommendations, browsing history, and email notification preferences.

ANALYTICS

Commerce Analytics

Revenue tracking, conversion funnels, cart abandonment, product performance, channel comparison, CLV, and cohort analysis.

Kubrik OS — agent layer

E-Commerce, assisted and operated by AI

The storefront is the surface where an agent's decision becomes visible to a customer within minutes — so this is where bounded autonomy matters most.

AI-assisted

What the AI advises on

Available on every plan, Starter included.

Flags products that are live with no stock, and products in stock that were never listed
Explains why a cart was abandoned, or why checkout failed for one specific customer
Recommends catalog, merchandising and shipping-rule changes from actual conversion data

AI-operated

What the AI does under governance

Professional and Enterprise. Starter runs the AI in advisory mode only.

Publishes and de-lists products per storefront as availability and completeness change
Applies merchandising rules, related-product sets and search synonyms
Resolves payment and fulfilment exceptions inside the configured limits

Governed tools an agent can call in this module

publishStorefrontProduct() updateMerchandising() resolveCheckoutException() syncChannelInventory()

Autonomy is a setting, not a promise — choose the rung per role and per module

Suggest

The agent proposes. Nothing changes until a person acts on it.

Prepare

The agent builds the transaction and leaves it waiting for approval.

Execute below threshold

Acts on its own under a value or risk limit you set.

Execute by policy

Acts inside a written policy, every action fully audited.

Escalate

Anything outside the policy stops and goes to a person.

Same rules, either operator. An agent obeys the same permissions, validation and business rules a person does, and every action lands in the audit trail: who or what initiated it, the inputs, the rationale, the approvals, the resulting transaction and how to reverse it.